Fulfillment, Shipping & Returns (Template)
Last updated: February 2026. Template only, not legal advice.
1. Fulfillment Model
Lens To Ink currently fulfills through third-party print partners. Production timelines depend on product type, partner capacity, and shipping destination.
2. Typical Turnaround
Standard estimate: [REPLACE: 7-14 business days] plus shipping transit. Owner must update this range with actual partner SLAs.
3. Shipping
Shipping costs and delivery windows vary by region and product dimensions. Tracking is provided when available.
4. Damaged or Defective Products
Report damage within [REPLACE: 5 days] of delivery with photos of the product and packaging. We will coordinate replacement or remedy with the print partner where eligible.
5. Returns & Cancellations
Because items are custom printed, returns are generally not accepted unless defective or damaged in transit. Cancellations may be unavailable after production starts.
